★ TERMS & CONDITIONS ★

The KRISCARMI store is based in the U.S. but will be shipping from Japan for Digimon Adventure tri. and Yo-kai Watch pick-ups! Transactions will be conducted in USD. All items in this store will be picked up and shipped via ONE PERSON — me!!! I will do the best I can to get back to all e-mails ASAP, but please be patient if it takes 24 hours before receiving a response. 

KRISCARMI is not responsible for undelivered packages due to customer errors! Please make sure the address linked when making an order is correct. KRISCARMI is also not responsible for slow transit, customs charges, import fees, etc.

PLEASE CONTACT ME IF YOU HAVE ANY ISSUES WITH YOUR PURCHASE. I want to make sure customers are 100% satisfied with their order and receive their desired goods and collectibles — I am here to help! 

I WANT A TRACKING NUMBER — HOW CAN I GET ONE?

If interested in tracking or insurance, choose EMS shipping during checkout! 

EMS Shipping USUALLY takes less than one week to arrive. Sometimes longer.

Please keep in mind that Airmail does NOT come with tracking or insurance. 

Airmail Shipping USUALLY takes 1 to 2 weeks to arrive. Sometimes longer.

MY ITEM(S) ARE INCORRECT / DAMAGED — WHAT DO I DO?

Please send an email to KRISTEN.KC23@YAHOO.COM so that we can discuss what can be done! I will do the best I can to ensure the items will arrive safe, but sometimes the mailing process can be rough.

CAN I CANCEL AN ORDER / REQUEST A REFUND?

Yes! And no. If the item is a PRE-ORDER or hasn’t been picked up, then YES! If I’ve gotten the item(s) that were ordered or items purchased are in-hand, then the sale is final. Feel free to send an e-mail to double-check!

CAN YOU STOCK A CERTAIN DIGIMON, YO-KAI WATCH, OR POKEMON ITEM?

If something is going to be released, or has been released, and is not stocked in this store, feel free to send an e-mail! Chances are that I’ll be able to pick the item up since I will be going to shop for these three franchises no matter what!  

THANKS FOR YOUR INTEREST IN THIS STORE! °˖✧◝(⁰▿⁰)◜✧˖° I hope I can help find monster collectibles!